UPDATED SEPTEMBER 24 2026

No. All sales are final. We do not accept returns for refunds, credits, or exchanges. Please make sure you carefully review all of the information in your order before submitting your purchase to ensure everything is correct. Thank you.
To ensure you're choosing the right size, please refer to the size chart provided for the item that you're interested in. Each product in our store has a carefully curated size chart that’s specific to that item, so you can find the best fit based on your measurements.
We ship all orders via USPS (UNITED STATES POSTAL SERVICE).
All customers will receive a shipping confirmation email once their order ships, which will include the USPS tracking number. To track your package, go to the USPS website and enter the tracking number for a more detailed look at the delivery process of your order.
Each product has an estimated processing time. Please refer to the product page of your specific item for its detailed shipping information.
Yes. In addition to the United States, we ship to almost every country in the world, including 245 different countries. Make sure to select this option at checkout to ship to your specific destination.
Please email contact@valencibrand.com with any questions regarding your order. We will do our best to respond promptly. If you don’t see our reply, make sure to check your spam folder.
“HEAT FROM PARIS*” is merely a slogan explaining that the VALENCI brand is clothing loosely inspired by Parisian fashion. It should not be confused with the actual items being made or manufactured in Paris.